Overview
The revenue summary is your financial overview for an event or organizer. It separates the numbers that are often confused so you always know what you actually earned.
What it shows
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Gross sales — the total value of tickets sold
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Refunds — amounts returned to buyers
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Tax (VAT) — collected on behalf of ZATCA (not your revenue)
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Service fees — any booking fee you charged buyers
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Commission — what Ticket Hero earned
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Your net share — what reaches you after the above
Reading it correctly
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Tax is not income — it is money you hold for ZATCA.
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Commission is Ticket Hero's, calculated on the pre-tax ticket amount.
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Use net share to reconcile against your payouts.