Overview
An order is a single purchase, which may include several tickets and attendees. The Orders area is where you track every transaction for an event.
Finding orders
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Open your event and go to Orders.
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Browse the list, or search by the buyer's name, email, or order reference.
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Filter by status to focus on pending, paid, or refunded orders.
What's in an order
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Buyer name and contact details
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Tickets purchased and the attendees on them
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Amounts: ticket total, tax, any fee, and the grand total (in ﷼)
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Payment method and status
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Any answers to questions you asked at checkout
Actions you can take
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Mark a bank-transfer order as paid
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Resend the confirmation and tickets
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Refund or cancel the order
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Export orders for your finance team