Overview
Keep attendees informed before and after your event by messaging them directly from Ticket Hero — no need to export lists into another tool.
What you can send
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Pre-event reminders with venue, timing, and entry details
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Important updates or changes
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Thank-you messages and post-event follow-ups
Sending a message
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Open your event and go to Messages.
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Choose who to send to — all attendees, or a specific ticket type.
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Write your subject and message (in Arabic and/or English).
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Preview, then send.
Tips
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Send a reminder 24–48 hours before the event with clear directions.
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Keep messages short and action-oriented.
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Match the language to your audience where you can.