## Overview

Keep attendees informed before and after your event by messaging them directly from Ticket Hero — no need to export lists into another tool.

## What you can send

* Pre-event reminders with venue, timing, and entry details

* Important updates or changes

* Thank-you messages and post-event follow-ups

## Sending a message

1. Open your event and go to **Messages**.

2. Choose who to send to — all attendees, or a specific ticket type.

3. Write your subject and message (in Arabic and/or English).

4. Preview, then send.

## Tips

* Send a reminder 24–48 hours before the event with clear directions.

* Keep messages short and action-oriented.

* Match the language to your audience where you can.

## Related articles

* [Managing attendees](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118062-managing-attendees)

* [Resending tickets and confirmations](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118062-resending-tickets-and-confirmations)

* [Smooth check-in on event day](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118083-smooth-check_in-on-event-day)