Inviting and Managing Team Members

Overview

Give each person on your team their own login instead of sharing one. This keeps your account secure and lets you control who can do what.

Inviting a team member

1. Open Members from your account menu.

2. Click Invite member.

3. Enter their name and email address.

4. Choose their role (level of access).

5. Send the invitation. They receive an email to set their password and sign in.

Roles

• Administrators can manage the account, events, team, and settings.

• Other roles have more limited access — for example, focused on day-to-day event and check-in tasks.

Choose the least access each person needs to do their job.

Managing existing members

• Change a member's role as their responsibilities change.

• Remove access immediately when someone leaves your team.

Security tips

• Never share a single login across people.

• Remove members who no longer need access promptly.

Related articles

• Managing your organization account

• Accessing your Ticket Hero account

• Checking in attendees