Overview
On event day, check-in confirms that each attendee is admitted. Ticket Hero uses QR codes on tickets so check-in is fast and reliable.
How check-in works
-
Every ticket has a unique QR code.
-
Your team scans the QR code (or searches by name) to check the attendee in.
-
Each ticket can only be checked in once, so duplicates are caught automatically.
Setting up check-in
-
Open your event and go to Check-In.
-
Create a check-in list for the entrances or sessions you want to manage.
-
Choose which ticket types each list covers.
-
Share access with the team members who will be on the door.
On the day
-
Use a phone or tablet to scan QR codes at the entrance.
-
You can also search for an attendee by name and check them in manually.
-
Watch the live check-in count from your event dashboard.
Tips
-
Test a scan before doors open.
-
Assign more than one team member to a busy entrance.
-
Keep the attendee list exportable as an offline backup.