## Overview

On event day, check-in confirms that each attendee is admitted. Ticket Hero uses **QR codes** on tickets so check-in is fast and reliable.

## How check-in works

* Every ticket has a unique **QR code**.

* Your team scans the QR code (or searches by name) to check the attendee in.

* Each ticket can only be checked in once, so duplicates are caught automatically.

## Setting up check-in

1. Open your event and go to **Check-In**.

2. Create a **check-in list** for the entrances or sessions you want to manage.

3. Choose which ticket types each list covers.

4. Share access with the team members who will be on the door.

## On the day

* Use a phone or tablet to scan QR codes at the entrance.

* You can also search for an attendee by name and check them in manually.

* Watch the live check-in count from your event dashboard.

## Tips

* Test a scan before doors open.

* Assign more than one team member to a busy entrance.

* Keep the attendee list exportable as an offline backup.

## Related articles

* [Managing attendees](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118062-managing-attendees)

* [Check-in summary report](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118072-check_in-summary-report)

* [Smooth check-in on event day](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118083-smooth-check_in-on-event-day)