Overview
Ticket Hero is built around a clear principle: your money stays yours. Understanding the flow helps you reconcile your sales with confidence.
The money flow
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A buyer purchases tickets on your event page.
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The payment is split at the point of payment.
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Your share is routed to your payout destination.
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Ticket Hero keeps a per-ticket commission — the agreed remainder of the split.
Your ticket revenue is never held in a Ticket Hero account. Ticket Hero is the platform; it is not a party that holds your funds.
What this means for you
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You are the seller of record for every ticket.
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You issue the tax invoice to your buyers.
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Ticket Hero supplies the order data and reports you need for your accounting.
Payment methods
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Bank transfer (offline) is available today.
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Card payments — including mada and major cards — are being added, so buyers will be able to pay instantly online.