## Answer

After payment is confirmed, each attendee receives their ticket by **email**, with a unique **QR code**. On event day, your team scans that QR code (or searches by name) to check the attendee in. Each ticket can be checked in only once, so duplicates are caught automatically.

If a buyer can't find their email, you can resend it from Orders or Attendees.

## Related articles

* [Checking in attendees](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118063-checking-in-attendees)

* [Resending tickets and confirmations](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118062-resending-tickets-and-confirmations)

* [Managing attendees](https://supportdesk.ticket-hero.net/hc/hero-guide/articles/1785118062-managing-attendees)